+91-99796 19126 / (0261) 4039450
(07) 3103 0399
+60 350333527
Privacy policy

Privacy policy

    Updated: 26 May 2013

    At Tenacious Techies we recognize that privacy is important. This Privacy Policy applies to all of the products and services offered by Tenacious Techies; collectively, Tenacious Techies’s “services”.

    If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at:

    Tenacious Techies
    Brisbane, Australia
    Phone: +(07) 3103 0399

    Information Privacy
    We offer a number of services that do not require you to register for an account or provide any personal information to us, such as our online payment gateway. In order to provide our full range of services, we may collect the following types of information:

    * Information you provide – When you send us an enquiry email or telephone call regarding a Website Design, or other Tenacious Techies service, we may ask you for personal information (such as your name, email address, telephone number). For certain services, we may give you the opportunity to opt out of combining such information. However, regarding payments made to Tenacious Techies, these will be strictly handled by a 3rd Party professional payment gateway as defined on the payment processing pages. Tenacious Techies does NOT process your payments directly nor do we store your credit card information at all.

    * User communications – When you send email or other communications to Tenacious Techies, we may retain those communications in order to process your inquiries, respond to your requests and generally improve our services.

    * Links – Tenacious Techies may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our services, content and advertising.

    * Other sites – This Privacy Policy applies to Tenacious Techies services only. We do not exercise control over the sites displayed as partners or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

    When you request for certain information from Tenacious Techies, we may ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

    If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Privacy Policy unless we have obtained your prior consent.

    You can decline to submit personal information to any of our services, in which case Tenacious Techies may not be able to provide those services to you.

    Information sharing
    Tenacious Techies would only share personal information with agencies outside of Tenacious Techies in the following limited circumstances:

    We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:-

    1. satisfy any applicable law, regulation, legal process or enforceable governmental request
    2. enforce applicable Terms of Service, including investigation of potential violations thereof
    3. detect, prevent, or otherwise address fraud, security or technical issues
    4. protect against imminent harm to the rights, property or safety of Tenacious Techies, its users or the public as required or permitted by law.

    If Tenacious Techies becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

    Information security
    We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. As a company policy, we do NOT process your online payments, nor do we store ANY piece of information regarding these payments on our servers. This data is only validated on internationally recognised payment gateways that we are affiliated to, and through which we accept your payments.

    We also restrict access to personal information to Tenacious Techies employees, who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

    Data integrity
    Tenacious Techies processes personal information only for the purposes for which it was collected on our online Feedback Form and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

    Enforcement
    Tenacious Techies regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Tenacious Techies’s treatment of personal information by contacting us through this web site or by writing to us at

    Tenacious Techies
    Brisbane, Australia
    Phone: +(07) 3103 0399

    When we receive formal written complaints at this address, it is Tenacious Techies’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Tenacious Techies and an individual.

    Changes to this Privacy Policy
    Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

    If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at
    Tenacious Techies
    Brisbane, Australia
    Phone: +(07) 3103 0399

     

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